FAQs

How long does it take to receive an order?

Delivery times after your item has been shipped are 5-7 business days to destinations worldwide. If you do not receive your item within 30 days, you will be given a full refund.

Where do we deliver and what are the delivery costs?

We provide delivery in Europe, USA and Canada , and shipping costs vary depending on the destination country.

Where are you from ?

Our company is established in France, and our packages are shipped directly from our suppliers in the United States.

Who delivers my item?

Here are the carriers we use for our shipments:

What are the delivery times?

Delivery times depend on the arrangements of your local post office.

I entered the wrong address, what should I do?

If you have made a mistake in your address and your order has not yet been dispatched, please contact us immediately. However, once the order has been dispatched from our warehouse, no changes can be made, in accordance with our general conditions of sale.

Is your site secure?

Our site is fully secured 100% HTTPS on all pages. We use Stripe and Paypal for transactions, leaders in internet security.

What are the payment methods?

You can currently pay by credit card or via Paypal on our website. We do not accept checks, wire transfers or cash on receipt.

Still have questions?

For any further questions, please feel free to contact us by email at contact@clothingaddict.fr . Your satisfaction is 100% guaranteed!